Customer Service Specialist with Danish

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter activities and boosts their effectiveness. We have offices in Warsaw, Katowice, Gdansk and Wroclaw. Professional is part of LeasingTeam Group - Poland"s largest group of exclusively Polish-owned personnel consultancy companies that for the past 21 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.

We are recruiting for a global technology and services leader

Responsibilities:

  • Answering questions about flight bookings and reservations
  • Assisting with ticket changes, rebooking and cancellations
  • Handling refund inquiries
  • Providing information about the loyalty programme
  • Answering general travel-related questions

 

Requirements:

  • Danish at C1 level
  • English at B2 level or higher
  • Good communication and customer service skills
  • Willingness to work on-site in Warsaw (Hybrid work may become possible later, depending on the arrangements. Normally after 5-6 months if all goes fine at work.)
  • Ability to participate in an online interview via Microsoft Teams, with a camera and microphone

 

Offer:

  • Start Date - 23.11.2026
  • Employment contract
  • Salary: 11 000 pln gross per month
  • Work model - 40 hours per week, 5 working days per week. Hotline is open Monday–Friday: 07:00–19:00 and Weekends: 09:00–18:00
  • Private medical insurance (LUXMED)
  • Discounts for flight tickets, also for friends and family if the candidate are at the ticket also
  • Salary increase normally after 9 months
ID: 5815 job_post.published_on: 22/10/2026
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